Pricing

The 7-day free trial gives you full Pro-level access: up to 3 Organizations, 10 Widgets, and 5 Team members. This includes analytics, lead capture, report export, webhook integration, custom logo, business hours, and all 15 languages. No credit card is required to start. Your data is preserved after the trial ends.

Plans are structured around three dimensions: Organizations (brand workspaces), Widgets (individual chat/voice embeds), and Team members (collaborators). Starter includes 1 Organization with 1 Widget. Pro includes up to 3 Organizations with 5 Widgets. Pro Max offers unlimited Organizations with 10 Widgets. Domains are unlimited on every plan — attach as many as you need at no extra cost.

All plans: chat, voice, Retell AI integration, brand color, 15 languages, analytics (8 KPIs + funnel), business hours, lead capture, credential protection, domain whitelisting, IP blocking. Pro adds custom logo + avatar, webhook, report export (PDF + Excel), CSV lead export, team collaboration, and priority support. Pro Max adds AI-powered insights, advanced analytics, dedicated account manager, and unlimited scale. 7-day trial on Pro.

An Organization is your brand or workspace in Fluenty. It's the billing boundary. One Organization can have multiple domains attached (e.g., .com, .com.mx, subdomains) at no extra cost.

A widget is one chat and voice embed configured in Fluenty, connected to one Retell AI agent. Each widget has its own branding, business hours, language settings, and analytics. You can deploy the same widget across multiple domains within the same Organization — domains are unlimited on all plans, so adding .com, .com.mx, or subdomains costs nothing extra.

When your 7-day trial ends, your widgets are automatically paused — they stop loading on your website, but all your configuration, analytics data, and leads are preserved. You can subscribe to any plan (Starter, Pro, or Pro Max) to reactivate your widgets instantly. We send email notifications before the trial expires so you have time to decide.

Yes, you can switch plans at any time from the billing settings. Upgrades take effect immediately and are prorated — you only pay the difference for the remaining days in your current cycle. Downgrades take effect at the end of your current billing period, so you keep access to your current plan features until then.

No. Domains are completely unlimited on every plan, including Starter. You can attach as many domains as you need to any Organization — production domains, staging environments, country-specific domains (.com, .co.uk, .com.mx), and subdomains all count as zero toward your plan limits. The only limits that vary by plan are Organizations, Widgets, and Team members.

Yes. If you are not satisfied, you can request a full refund within the first 14 days of any paid subscription. Contact [email protected] with your account email and we will process the refund. After 14 days, you can cancel at any time and your access continues until the end of the current billing period.